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Network
Information |
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About our
Network
Operations Center |
HostCONCEPT's servers
are co-located in a carrier-neutral Network
Operations Center (NOC) in Dallas TX, United States.
Our servers are all maintained under a highly secure physical and
technical operating environment to ensure each of our clients'
mission-critical Internet operations are functioning at the highest
performance levels. Listed below are all the key features of
our NOC. |
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Environment |
Precision-controlled
air conditioning systems protect and cool mission-critical servers
and equipment in our NOC. The facility is controlled by York™
quad-compressor/dual-blower redundant systems. These systems
provide a virtually dust-free and particle-free computing
environment, with temperature, humidity and air-quality regulation. |
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Security |
Restricted access to
our NOC is monitored by qualified personnel 24 hours a day, every
day. Visitors and clientele are only allowed on-site if
escorted by NOC staff. The entire NOC is monitored, ensuring
prompt response and thorough coverage to fire or security alarms.
We supply all our customers with advanced firewall, encryption,
intrusion detection and other security measures. Our security
department
maintains a full digital video surveillance system of the NOC, with
full on-site and off-site recording. |
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Fail-Safe Power Supply |
Our NOC currently has
800amps 480v (3200amps 110v) 3-Phase power currently available from
PP&L™ (Pennsylvania Power & Electric). The facility is backed
up and protected by UPS (Uninterruptible Power Supply) systems on
each individual rack, as well as an APC™ Silcon™ 500KVA system for
facility-wide enterprise coverage. In a very rare case of
utility outage, our Cummins™ 250KW diesel generator starts
automatically, taking over for the UPS systems and supplying all
necessary power for the facility. The generator interfaces to
the power grid thru a Cutler-Hammer™ automatic transfer panel.
The generator is powered by a 500 gallon fuel tank, capable of
running without refueling for approximately 80 hours. |
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Backup Systems |
HostCONCEPT
automatically provides backup data services to all VDS hosting
solutions clientele, utilizing backup hard drives on each individual
server to store weekly backups. Each of our servers stores zipped
copies of server system files and client data files, for server rebuilding. |
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24x7x365 Monitoring |
Our NOC uses
industry-standard SNMP (Simple Network Management Protocol) and
provides round-the-clock monitoring of all hardware, including
routers, switches, UPS systems and servers. The NOC also
monitors power, environmental factors (such as temperature and
humidity), generator status, and network connectivity. All
critical services/ports are monitored, including FTP, HTTP, SMTP,
HTTPS, SSH, TELNET and POP3. We provide network monitoring of
the Local Area Network, Internet connectivity (all routers,
switches, and wiring) and the Internet backbone via MRTG. Our
close and constant communication with our upstream backbone
providers ensures that our customers have constant access to
high-performance Internet connections. Failure on any
monitoring service results in audible alarms, LAN messages and
alerting our staff paging system. |
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Hardware |
Our NOC utilizes ONLY
top name brand hardware. The facility is centered on a Cisco™ GSR 12008 Border Router (Hot Swap), with Cisco™ 7200VXR Series
routers serving as core routers, connecting via Gigabit Ethernet to
the Hewlett Packard™ Procurve™ 4108GL primary switches.
Hewlett Packard™ Procurve™ managed switches comprise the power and
stability of the network, operating at 100mbps switched Ethernet
speeds. Hardware utilized in the facility is comprised of the
following brands: Intel™, Asus™, Abit™, AMD™, 3Com™, Hewlett
Packard™, Adaptec™, Cisco™, Tekram™, Kingston™, Micron™, Crucial™,
IBM™, Maxtor™, Western-Digital™, Seagate™, Quantum™, Fujitsu™,
Datatel™, Belkin™, & Lucent™. APC™, Tripp-Lite™, Compaq™, &
Powerware™ UPS Systems provide the power backups, along with a
Cummins™ generator system. Facility monitoring is provided by
a Panasonic™ WD-500 Digital Video System over Sony™ CCTV cameras. |
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Software |
HostCONCEPT utilizes
the Red Hat™ Linux operating system on all servers. Red Hat™
Linux is a highly configurable system, and well-known for speed and
stability. Red Hat™ Linux servers have been documented to
remain operating for up to one year at a time without even requiring
a reboot. The Apache™ Web Server nicely compliments the Red
Hat™ Linux Operating System. |
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Our NOC is connected
via OC192 fiber connections to Verizon™ (Formerly Bell Atlantic PA)
& Commonwealth Telephone (CTSI), NorthEast PA's 2nd largest Telco,
as well as 2GBPS+ fiber from PPL Telcom™, a sub-division of
Pennsylvania Power & Electric™ (PPL™). The NOC utilizes
Sprint™ (http://www.sprint.com) & AT&T™ (http://www.att.com) OC3
(155mbps) connections, as well as 100MBPS Metro Fast Ethernet drops
from Cogent™ (http://www.cogentco.com), Level3™
(http://www.level3.com), & Global Crossing™ (http://www.glbx.com).
For redundancy, HostCONCEPT is currently running BGP4 (border
gateway routing protocol) to maintain the speed and uptime. If
one backbone line goes down, it will balance the load to the other(s).
If one line gets congested, it will load balance the traffic. |
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IMPORTANT: Please
note that the HostCONCEPT's servers only utilize the Sprint™,
Global Crossing™, Level3™ and Cogent™ backbones on our NOC's current network. |
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Sprint™ Backbone
Map |
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Global Crossing™
Backbone Map |
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Level3™ Backbone Map |
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Cogent™ Backbone Map |
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